At Melbourne Silver Taxis, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or book our taxi services in Melbourne, Australia.
Information We Collect
We may collect personal details such as your name, contact number, email address, pickup and drop-off locations, booking preferences, and payment-related information. This information is collected only when you voluntarily provide it through our website, phone calls, or other communication channels.
How We Use Your Information
Your information is used to provide reliable taxi services, including airport transfers, corporate transfers, event travel, hotel transfers, tours, travel services, parcel delivery, and Maxi Van bookings. We may also use your details to confirm bookings, communicate service updates, improve customer experience, and maintain service quality.
Data Protection and Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. Secure systems and standard industry practices are used to safeguard your data.
Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared with trusted service partners when required to complete your booking or comply with legal obligations.
Cookies and Website Usage
Our website may use cookies to enhance user experience and analyse website traffic. Cookies do not collect personal information and can be managed through your browser settings.
Your Rights
You have the right to request access to your personal data, correct inaccuracies, or request deletion, subject to legal requirements.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services or legal obligations. Continued use of our services indicates acceptance of the updated policy.
For any privacy-related questions, please contact Melbourne Silver Taxis. We are dedicated to delivering a safe, reliable, and premium service experience while respecting your privacy.